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Creative Support, However You Need It
Need some help? Please open a ticket with your template or technical questions using the form below and we’ll respond within 48 hours.
Frequently Asked Questions faqs
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First up, you will receive file to download where you will have access to the links you need.
When you click on the Canva Links, you will be prompted to sign in or make an account.
Once in, you will be able to view the templates to then copy into your own Canva. We recommend to create 2 copies so you have the original to go back to if you need to.
Start creating your brand! Whether you are rebranding or starting from scratch, you are on your way to building a brand that is unshakeably you!
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Absolutely! Welcome to a world of simplicity. Our chosen colours and fonts are clean and versatile, ready for your personal touch (if you want to). Swap them out effortlessly to match your unique style or if you already have your brand colours picked out.
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Yes – while you can open the files with a free Canva account, many of the fonts and design elements require Canva Pro. If you’re not already using it, we recommend signing up for the free trial to get started.
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Yes – everything in the kit is editable. That said, each layout has been created with intention, flow and visual clarity in mind. Feel free to make changes, but we recommend starting with the original layout and adjusting only what feels necessary.
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Absolutely. This kit is made with beginners in mind. You can either plug in your brand name and colours or make small tweaks – no graphic design experience needed. It’s all about ease and confidence.
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The best method is to copy and paste your logos onto a larger blank page in Canva. Then:
Download as a PNG with a transparent background (ideal for most uses), or
Download as an SVG with a transparent background (best for scaling or web use)
Canva Pro gives you access to both of these options.
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No – this kit is licensed for personal business use only. You can use it to build and promote your own brand, but not to design for clients or resell in any format.
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Yes – once downloaded from Canva, your logos and brand elements can be uploaded anywhere you like, including your website, social media, packaging, email signatures and more.
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Absolutely! We value your desire to take your branding to the next level. Before making a purchase, kindly reach out to us via our Support page. We'll be more than happy to engage in a discussion and explore the best ways to meet your specific needs and exceed your expectations. Let's make your branding dreams a reality!
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Sorry! No refunds here. We do not offer refunds on our digital products due to their nature. Once purchased, they are non-refundable and cannot be returned.
However, we’re here to assist you in making the best choice. If you have any questions or hesitations, please take your time to reach out to us via email before making a purchase. We'll be glad to address any concerns and ensure you have the best experience with your chosen product.